元境互动官网 Privacy Policy

深圳元境互动科技有限公司 ("we", "us" or "the Company") understands the importance of personal information to you and will do our best to protect the security and reliability of your personal information. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you access, register for and use 元境互动官网 (including the website at cueip.com and its products and services, the "Service"), and the rights you have. Please read and fully understand this Policy before using the Service. By using the Service, you are deemed to have agreed to the entire Policy. If you do not agree, please stop using the Service.

I. Information We Collect

1.1 Information you provide: your mobile number, account, password, real-name or qualification verification information (if applicable), payment-related information provided during registration and login, and information provided when you contact, provide feedback to, or file a complaint with us.
1.2 Information automatically collected during your use of the Service: device information (device model, operating system, browser type, IP address, device identifiers, etc.), log information (access time, operation records, service usage records, error logs, etc.), and approximate location information based on your IP address.
1.3 Information obtained from third parties (such as payment institutions and partners) within the scope of your authorization or as permitted by law.

II. How We Use Information

We use the information collected for the following purposes:

(1) providing, maintaining, improving and optimizing the Service;
(2) account registration, login, identity verification and management;
(3) order processing, billing and payment settlement;
(4) security risk control, anti-fraud, anti-abuse and protecting the security of the Service and network;
(5) customer service, notifications and communication with you;
(6) complying with laws, regulations and regulatory requirements and cooperating with competent authorities;
(7) other purposes with your consent.

III. Cookies and Similar Technologies

We may use cookies, pixel tags and similar technologies to collect and store information for the purposes of ensuring the normal operation of the Service, remembering your preferences, security verification and statistical analysis. You may manage or reject cookies through your browser settings, but doing so may affect some functions of the Service.

IV. Sharing, Transfer and Public Disclosure of Information

4.1 We do not sell your personal information to any third party. We may share your information in the following circumstances:
(1) with our affiliated companies; (2) with partners that provide services to us (such as payment, SMS, cloud services and customer service), which may use it only to the extent necessary; (3) as mandatorily required by laws, regulations, judicial or administrative authorities; (4) where necessary to protect the legitimate rights and interests of us, you or the public; (5) in the event of merger, acquisition, reorganization or asset transfer, where personal information may be transferred as an asset.
4.2 We will publicly disclose your personal information only with your explicit consent or as required by laws and regulations.

V. Storage and Protection of Information

5.1 Your personal information may be stored on servers located in the country/region where we or our service providers operate and may involve cross-border transfer; by using the Service, you consent to such cross-border transfer.
5.2 We adopt reasonable technical and managerial measures to protect the security of your information and prevent unauthorized access, disclosure, use, modification, damage or loss. However, the internet environment is not absolutely secure, and we cannot guarantee that information will be 100% secure, nor shall we be liable for information leakage not caused by our fault.
5.3 We will retain your personal information for the shortest period necessary to fulfill the purposes described in this Policy, unless otherwise required by laws or authorized by you.

VI. Your Rights

Within the scope permitted by law, you have the right to access, correct and delete your personal information, cancel your account, withdraw consent or file a complaint. You may exercise these rights through the customer service channels published on the Service. For security purposes, we may first verify your identity, and we will handle reasonable requests within the period prescribed by law.

VII. Protection of Minors

The Service is primarily intended for adults. If you are a minor, please read this Policy with your guardian and decide whether to use the Service; we do not actively collect personal information from minors. If we discover that we have collected personal information from a minor without prior verifiable consent from a guardian, we will endeavor to delete it as soon as possible.

VIII. Updates to This Policy

We may revise this Policy from time to time. After an update, we will publish it through website announcements, in-site messages, emails or other reasonable means, and such publication constitutes delivery and effectiveness. Your continued use of the Service constitutes acceptance of the updated Policy; if you do not agree, please stop using the Service.

IX. Contact Us

If you have any questions, comments or complaints about this Policy or the protection of your personal information, you may contact us through the customer service channels published on the Service, and we will handle them as soon as possible.